DISTSS Forum - Good Practice in Client Consultation- Held on Thursday 15 May, 2008
Client consultation is more than just client feedback, it requires involving clients in key decision making processes and service development.
The current Disability State Plan and Service Standards outline the expectations regarding the participation of clients and the support required from services to ensure meaningful input.
Forum Presentations
- Josie Prioletti - Facilitator
- Anne Brinsden for (Arthur Rogers - Executive Director Disability Services DHS)
- Sally Jope - Consultant Community Services
- Jodie Willmer - Chief Executive Officer Travellers Aid Society of Victoria
- Pauline Taylor - Program Manager Baptcare
- Cath McNamara & Anthony Giles Peters
- Action for Community Living and
- Australian Ventilators Users Network
Resources
- Advocacy House
/www.advocacyhouse.org - Baptcare
www.baptcare.org.au - Consumer Participation Resource Kit
http://cpkit.chp.org.au - Department of Human Services
Quality Framework for Disability Services
www.dhs.vic.gov.au/ds/qualityindisability - Travellers Aid
www.travellersaid.org.au
