ATSS Assistant Manager

CHCDIS1C Orientation to disability work
Elements

Demonstrate commitment to quality services for people with disabilities
Support rights, interests and needs of people with disabilities
Respond to situations of risk or potential risk to people with disabilities


CHCDIS2C Maintain an environment designed to empower people with disabilities
Elements

Work to enhance the independence and ‘self-determination’ of the person with a disability
Foster the independence of a person with a disability
Contribute to the development and review of policy and legislation related to disabilities and disability services
Recognise and accommodate the expressions of identity and sexuality of the person with a disability


CHCDIS5C Contribute to positive learning
Elements

Assess the learning ability and needs of a person with a disability
Implement skills development plan
Utilise incidental learning opportunities to enhance skills development


CHCDIS6C Plan and implement community integration
Elements

Support the person with a disability to engage with a social network and the broad community
Work with the person with a disability and their family in the community integration process
Assist in minimising isolation for people with disabilities


CHCDIS8B Support people with disabilities as workers
Elements

Enhance people with disabilities safety at work
Monitor work performance

CHCDIS16A Provide advanced behaviour support
Elements

Demonstrates an understanding of the influence and purpose of behaviour
Assess problem behaviour.
Develop multi-element support plans to meet individual needs
Utilizes appropriate reactive strategies


CHCCOM1B Communicate with people accessing the services of the organisation
Elements

Communicate with clients of the organisation appropriately
Present a positive image of the service to the public


CHCAD2C Support the interests, rights and needs of clients within duty of care requirements
Elements

Provide support to client for the realisation of their interests, rights and needs within job roles and responsibilities
Support and safeguard the interests and rights of clients


CHCCOM3C Utilise specialist communication skills to build strong relationships
Elements

Identify appropriate communication strategies to meet the needs of clients and colleagues and build strong relationships
Conduct effective communication with clients and staff
Contribute to the development of effective communication strategies
Represent the organisation to a range of groups
Apply specific communication techniques to assist in resolving conflict
Implement mechanisms that facilitate group discussions


CHCCS3B Coordinate the provision of services and programs
Elements

Identify programs and service requirements to meet client needs
Develop and implement programs for meeting client needs
Review and monitor programs


CHCORG22A Contribute to service delivery strategy
Elements

Carry out work activities according to organisational procedures
Contribute to implementation of service delivery

SRXHRM001B Manage volunteers
Elements

Research and document needs for volunteer involvement
Undertake volunteer recruitment
Maximise volunteer retention
Ensure a positive experience for volunteers


CHCCS301A Work within a legal and ethical framework
Elements

Demonstrate an understanding of legislation and common law relevant to work role
Follow the organisation’s policies and practices
Work ethically
Recognise and respond when the clients’ rights and interests are not being protected


CHCCS402A Respond holistically to client issues
Elements

Evaluate the range of issues impacting on the client and on the delivery of appropriate services
Determine the course of action to be followed
Establish interpersonal relationship with the client that will enable all issues to be addressed
Provide a brief intervention as required
Respond appropriately to vulnerable people at risk
Evaluate effectiveness of services provided to meet client needs


CHCORG28A Reflect and improve upon professional practice
Elements

Reflect upon own practice
Ensure continuing self-support and supervision
Operate within an agreed ethical code of practice/ethics


CHCORG5B Maintain an effective work environment
Elements

Work to achieve identified outcomes
Establish and maintain appropriate work relationships
Facilitate operation of the workgroup
Review and develop own performance

CHCORG11B Lead and develop others
Elements

Provide leadership, direction and guidance to the organisation
Maximise own performance outcomes
Manage effective work relationships
Manage and improve the performance of individuals
Support, participate and review group development
Support and develop managers


CHCOHS302A Participate in safety procedures in direct care work
Elements

Identify manual handling hazards, assess related risk and follow risk minimisation procedures
Identify and assess other routine hazards as well as follow procedures and strategies for risk control.
Initiate suggestions to enhance task/job-specific safety and report non-routine problems.


HLTCSD5A Assist with client/patient movement
Elements

Prepare to assist with client movement
Assist with client movement
Complete assistance with client movement


HLTCSD8A Transport clients/patients
Elements

Prepare for transport
Transport client
Deliver client


HLTFA2A Apply advanced first aid
Elements

Assess the situation
Manage the casualty
Coordinate First Aid activities until arrival of medical assistance
Communicate essential incident details


HLTFS7A Follow basic food safety practices
Elements

Maintain food safety while carrying out food handling activities
Comply with personal hygiene standards

HLTIN1A Comply with infection control policies and procedures
Elements

Collect, handle, store and manage clinical and other waste in accordance with organisational guidelines and waste management plans
Clean and disinfect equipment and surfaces
Maintain hygiene
Identify and responds to infection risks


CHCDIS4A Design procedures for support
Elements

Assess the person with a disability for personal support requirement
Design individual personal support procedures
Implement individual personal support procedures


CHCADMIN4B Manage the organisation's finances, accounts and resources
Elements

Implement budget processes
Establish and implement systems for financial management and reporting
Manage the use of funds
Develop and recommend funding options
Develop and Implement resourcing proposals to meet operational needs
Monitor resource usage and performance
Manage property, equipment and stores


CHCCS9A Provide support services to clients
Elements

Establish an appropriate working relationship with clients to assist then to identify their needs
Support clients to meet their needs
Promote preventative strategies
Review work with clients
Use self protection strategies as required
Refer clients
Provide specialist services to clients


CHCCOM4B Develop, implement and promote effective communication techniques
Elements

Contribute to the development of effective communication strategies
Represent the organisation to a range of groups
Facilitate group discussions
Produce quality written materials
Conduct interviews

CHCORG7B Manage workplace issues
Elements

Manage staff planning and recruitment
Manage work allocation
Evaluate workgroup effectiveness
Implement disciplinary procedures


CHCORG29A Provide coaching and motivation
Elements

Prepare for on job coaching
Coach colleagues on the job
Follow up coaching


Friday, August 13, 2010-->Wednesday, October 1, 2008