Administration Manager
CHCDIS11C Co-ordinate disability work
Elements
Demonstrate commitment to high quality services for people with disabilitiesSupport rights, interests and needs of people with disabilities
Develop and implement a framework for quality service delivery
CHCOHS501A Manage workplace OHS management system
Elements
Establish and maintain participative arrangements for the management of OHSEstablish and maintain procedures for identifying hazards, accessing and controlling risk as well as dealing with hazardous events
Establish and maintain an OHS induction and training programs
Establish and maintain a system for OHS records
BSBCMN408A Report on financial information and data
Elements
Compile financial information and dataPrepare statutory requirement reports
Provide financial business recommendations
BSBMGT601A Contribute to strategic direction
Elements
Contribute to the creation and/or review of the organisational mission statementAnalyse the external environment
Undertake competitive analysis
Analyse and review organisation’s capabilities
BSBADM502A Manage meetings
Elements
Prepare for meetingsConduct meetings
Follow up meetings
BSBADM405 Organise meetings
Elements
Make meeting arrangementsPrepare documentation for meetings
Record and produce minutes of meetings
CHCORG29A Provide coaching and motivation
Elements
Prepare for on job coachingCoach colleagues on the job
Follow up coaching
BSBADM504A Plan or review administration systems
Elements
Plan or review administration systemsImplement new or modified administration system
Monitor administration system
BSBRKG501A Determine business or records system specifications
Elements
Review the existing business or record systemDevelop the system specifications for managing the function’s records
Develop the procedures and guidelines for capturing and controlling the records in the new system
BSBADM506A Manage business document design and development
Elements
Establish documentation standardsMange template design and development
Develop standard text for documents
Develop and implement strategies to ensure the use of standard documentation
Develop and implement strategies for maintenance and continuous improvement of standard documentation
CHCCOM4B Develop, implement and promote effective communication techniques
Elements
Contribute to the development of effective communication strategiesRepresent the organisation to a range of groups
Facilitate group discussions
Produce quality written materials
Conduct interviews
CHCORG7B Manage workplace issues
Elements
Manage staff planning and recruitmentManage work allocation
Evaluate workgroup effectiveness
Implement disciplinary and grievance procedures
CHCADMIN4B Manage the organisation’s finances, accounts and resources
Elements
Implement budget processesEstablish and implement systems for financial management and reporting
Manage the use of funds
Develop and recommend funding options
Develop and implement resourcing proposals to meet operational needs
Monitor resource usage and performance
Manage property, equipment and stores
CHCCD19A Establish and maintain community, government and business partnerships
Elements
Define opportunities for specific partnershipsDevelop a framework for the partnership
Maintain the partnership
Evaluate the effectiveness of the partnership
THHGCS03B Deal with conflict situations
Elements
Identify conflict situationsResolve conflict situations
Respond to customer complaints
BSBAMD406A/01 Organise business travel
Elements
Organise business itinerary for domestic and overseas travelMake travel arrangements
Arrange credit facilities
SRCCRO012A Manage contracts
Elements
Establish contract administrative systemMonitor contract
Resolve contractual dispute
Implement contract transition
PSPMNGT605A Manage diversity
Elements
Contribute to the development, implementation and review of a diversity strategy to maximise business unit and/or organisational effectivenessFacilitate the development of a workforce that promotes and values diversity
Communicate with a diverse workforce
CHCCH19B Manage property maintenance (implementation)
Elements
Develop maintenance proceduresContract with maintenance parties
Monitor maintenance performance
BSBHR509A Manage rehabilitation/return to work programs
Elements
Analyse claimsEstablish rehabilitation/return to work program
Monitor evaluate rehabilitation/return to work program
